The project sought to identify potential environmental changes in relation to streets and public places that – if implemented – would encourage an increase in bus patronage. In particular, the audit project focused on identifying environmental changes that would improve the accessibility of selected bus stops for both pedestrians and cyclists.
Our research included direct consultation (via interviews) with bus operators and local authority transport officers, focus groups with local residents in three of the target areas and a desk review of best practice. Alongside other things, the results indicated the audit process used by Living Streets is viewed as a positive contribution by stakeholders and the public consulted.